This Privacy Policy applies IFG Network while you have a Spot factoring
or owe any amounts charged to you. Please read this Privacy Policy carefully
and keep it for your records.
Our Commitment: Protecting the privacy of the nonpublic personal information
("Information") you share with us is one of our top priorities.
We value your trust and want you to understand what Information we collect,
how we keep it safe, and how we use it.
This Privacy Policy includes examples of the types of Information we
collect and the kind of companies with which we may share such Information.
We give you these examples to help you understand our Privacy Policy;
they are not a complete listing of our Information collection, use and
sharing practices.
You may have other privacy rights in some states, such as Vermont and
California. To the extent state laws apply, we will comply with them
when we share Information about you. Please note, if you provide Information
to other companies from whom you purchase products and services using
Spot factoring, this Privacy Policy will not apply to the Information
those companies collect. Those companies' privacy policies will govern
how they collect, use and share Information that you allow them to access.
Collection of Information
In order to give you products and services you request and as we believe
is helpful to decide your eligibility for products or services, we collect
the following types of Information about you from the following sources:
• Information we receive from you (or is given to us on your behalf)
during the application process and on forms, such as your name, address,
telephone number, social security number, email address, employer and
income;
• Information about your transactions with us or others, such
as Account balance, payment history, and where and how you use your
Account; and
• Information we may get from a consumer reporting agency, such
as your credit score and credit history.
Information We May Share and With Whom We May Share Information
We do not sell your Information to any outside organization without
your consent. We do not disclose your Information to any of our related
companies or outside organizations other than as described in this Policy.
• Disclosures by IFG Network Among Companies in Its Corporate
Family. IFG Network may disclose all the Information described above
among companies within its corporate family (related or affiliated companies
in Interface Financial Group), which may include financial institutions
(such as banks or finance companies) or nonfinancial institutions (such
as online retail companies).
• Additional Disclosures Permitted by Law. We may share all of
the Information described above, as permitted by law. For example, we
may disclose Information to related or affiliated companies that perform
services for us, such as taking customer calls, processing your Account,
preparing your Account statements, processing your payments and providing
software for us. We also may disclose Information to unrelated companies
that perform such services for us. We may share Information to answer
questions from law enforcement agencies or state and federal banking
regulators, or to respond to a subpoena or protect against fraud. We
may also share Information with your consent.
• Disclosures for Joint Marketing and Servicing. We may share
all of the Information described above with companies that provide marketing
services for us (for example, affiliates and unrelated companies, including
financial companies such as banks and insurers; non-financial companies,
such as direct marketers and mail houses; and others) or with other
financial companies, such as insurers, banks and securities broker-dealers
with which we have joint marketing agreements.
Information Regarding Former Customers
We share Information about former customers only as described in this
Privacy Policy.
Our Security Procedures
We limit use of Information about you to those employees, agents or
contractors who we believe have a legitimate business purpose to access
such Information. We maintain physical, electronic and procedural safeguards
that comply with or exceed federal standards to keep Information about
you safe. We require companies working for us to protect Information.
They agree to use it only to provide the services we ask them to perform
for us.
Changes to This Privacy Policy
We may change or replace this Privacy Policy at any time. If we make
material changes, we will provide current customers with a revised notice
that describes our new practices or a link to the new privacy policy.
Online Consumer Information Practices
IFG Network, the parties who offer the IFG Newtork service (collectively
referred to as "IFG Network", "we", "us",
"our"), are committed to your privacy and security online.
We want to satisfy you and provide a superior online experience while
respecting your privacy.
Visiting Our Web Site
You can browse our site anonymously without identifying yourself during
your visit. We will obtain information that personally identifies you
when you specifically choose to provide it.
For example, during your visits to our web sites, you may request information,
contact us, apply for spot factopring. You will then need to give us
certain personal information just as you would if you were communicating
with us in person, by mail or by telephone. Be assured that we maintain
electronic security safeguards to help protect personal information
about you that we obtain via the Internet.
By providing information about yourself and your preferences, you can
enhance your online experience with us. And, we will be able to better
service your requests and/or inquiries.
How We Collect Information Online
When you visit our site we may ask you to "sign-in," complete
a survey, or answer simple questions. These may include questions such
as where you live, your email address and your interest in receiving
email from IFG Network on new products and services. We collect this
information so that we can determine what kinds of products and services
are of most interest to you.
Online Tracking
We may track activity and transactions on an individually identifiable
basis if you apply for or use IFG Network online. We may use identification
information we collect in order to protect against actual or potential
fraud. In order to constantly improve our web site and better serve
our customers online, we may use various tracking methods (such as cookies
and other technologies, etc.) to gather information about site visitors'
browsing activities.
Cookies
"Cookies" are small amounts of data that a web site can send
to a web browser on a visitor's computer. The cookie is stored on a
visitor's computer. A cookie may enable the site holder to track how
a visitor navigates through its site and the areas in which they show
interest. This is similar to a traffic report: it tracks trends and
behaviors, but does not identify individuals. Information gathered may
include date and time of visits, pages viewed, time spent at the site,
and the site visited just before and just after the IFG Network site.
Types of Cookies
Cookies can be set to expire:
• on a specified date
• after a specific period of time
• when a transaction has been completed
• or when a user turns off his/her browser.
A cookie that is erased from memory when a visitor's browser closes
is called a "session" cookie. Cookies that expire based on
a time set by the Web server are called "persistent" cookies.
Persistent cookies may be used in some cases, for example, to recognize
when a visitor returns to a web site. The web browser will send the
cookie information from the initial visit back to the web site. This
is useful to the visitor if he or she has established a password at
a particular web site and wants to be identified by that site to perform
a function or transaction.
To browse anonymously, you may set your browser to disable cookies or
delete cookies. See Refusing Cookies below. Please note that disabling
cookies for some services will impact ability to use that service.
Refusing Cookies on the IFG Network Web sites
Customers may choose not to accept cookies. Your web browser may alert
and permit you to refuse cookies. When you receive an alert, you may
choose at that time to refuse that cookie. If the use of cookies is
a concern to you, then please make sure your browser has this capability,
and that you set your browser to alert you accordingly. Newer browser
versions allow you to be alerted or to automatically refuse cookies.
You may need to download a more current version of your web browser
from your service provider in order to obtain this option. The IFG Network
websites require the acceptance of cookies to function properly.
Online Advertising
We use cookies to evaluate our web site and to track advertising leads
and campaigns from banner Ads, opt in emails and through third party
ad services. We may hire companies such as third party ad services to
track and report performance of advertising and marketing campaigns
to and from IFG Network and third party web sites. We permit certain
of these companies to set cookies and use related technology, such as
tracking pixels.
These tracking pixels (also known as action tags, web beacons, or transparent
GIF files) and other similar tracking technologies may be used to collect
and store information about user visits, such as the user's anonymous
cookie ID, page visits and duration, and the specific ad or link(s)
that the user clicked on to visit the site. No personally identifiable
information is stored on these cookies or web pixels. This user activity
information is reported to us in aggregate and is anonymous. We use
this information in aggregate to understand, for example, the effectiveness
of our advertising and marketing.
Email Communications
If you choose to send us an email message, we may retain the content
of the email, your email address, and our response in order to service
your needs.
If you agree to receive email offers or email messages from IFG Network,
we may use the data that you provide to send you email offers that may
be of special interest to you. If you unsubscribe from these email messages,
you will not receive these messages from IFG Network via email. See
email Opt Out below for more details.
Please note that some of our services including the IFG Network website
require a valid email address in order to register and/or continue use
of the service. You will receive email alerts or notification messages
from these programs unless you un-enroll from these services.
Email Opt Out
If you no longer wish to receive email offers or solicitations from
IFG Network, you may unsubscribe by following the instructions in the
original email you received. The instructions are generally located
at the bottom of the email. If you receive emails from third parties
or program partners on behalf of IFG Network, please be sure to unsubscribe
through the instructions in the email or contact these third parties
directly.
If you opt out of email solicitations, IFG Network reserves the right
to contact you via email to service and maintain your relationship.
For example, we may notify you about fraudulent activity on your spot
factoring activity, respond to any customer inquiries or requests, or
alert you to web site changes or outages.
Email Tips
Do not provide your email address to third party web sites without reading
the privacy and security policies and terms and conditions of these
sites to ensure you understand the circumstances in which your email
address will be used.
If you suspect suspicious or fraudulent activity related to your transactions,
please let your local representative know right away. You should also
contact your Internet Service Provider so they may block suspicious
messages from your email inbox. To learn more about how to control and
manage your incoming emails, please refer to your Internet Service Providers'
online resources. You may also visit the Federal Trade Commission's
web site on spam at www.ftc.gov/spam.
Links to Third Party Sites
IFG Network is not responsible for the information practices employed
by sites linked to or from our web site. In most cases, links to non-IFG
Network web sites are provided solely as pointers to information on
topics that may be useful to the users of the IFG Network web site.
Since third party web sites may have different privacy policies and/or
security standards governing their sites, we advise you to review the
privacy policies and terms and conditions of these sites prior to providing
any personal information.
Children's Online Privacy
Protecting children on the Internet is very important to us. For that
reason, IFG Network does not intentionally collect information at our
web sites from those we actually know are under 13, and no part of our
web site is intended to attract anyone under 13. Parents can be proactive
and limit web site access to their children by installing filtering
software.
Children's access to the Internet can permit them to visit inappropriate
web sites and be exposed to unnecessary risks. The Children's Online
Privacy Protection Act (COPPA) protects children under the age of 13
from the online collection of personal information. Learn more about
COPPA at the Federal Trade Commission's web site for children's privacy
at www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html and by viewing
the following link on How to Protect Kids' Privacy Online.